Garden on the Wall®
Biophilic Design in Retail Spaces: Enhancing the Shopping Experience

The Evolution of Retail Design
The retail landscape is constantly evolving, with brands continually seeking new ways to create memorable and engaging shopping experiences. In recent years, biophilic design has emerged as a powerful tool in this quest, offering a way to connect consumers with nature even in the most urban of settings. This approach goes beyond mere aesthetics; it taps into our innate affinity for natural environments, creating spaces that not only look beautiful but also enhance well-being and influence consumer behavior.
Biophilic design in retail spaces isn't just about adding a few plants or nature-inspired decorations. It's a comprehensive approach that integrates natural elements, patterns, and processes into the built environment. From preserved moss walls to nature-inspired lighting and materials, this design philosophy aims to create immersive experiences that resonate with our biological need for connection with nature.
Just like the special expertise needed for retail design (from flow of the traffic to ways and means the merchandise are placed in special displays, the Biophilic design and its’ optimum application of preserved gardens and moss walls also require expertise from the providers.
With an undivided focus on biophilic design for interiors, Garden on the Wall® has completed more than 1,850 commercial installations across over 178,000 square feet of preserved gardens. This unmatched specialization has made Garden on the Wall® a trusted partner for retailers seeking impactful, low to no maintenance biophilic features that last.
The Psychology of Nature in Retail
The effectiveness of biophilic design in retail settings is rooted in environmental psychology and neuroaesthetics. Research has shown that exposure to natural elements can reduce stress, improve mood, and enhance cognitive function – all of which can positively impact the shopping experience. In a retail context, this can translate into increased dwell time, improved brand perception, and even higher sales.
Natural elements in retail spaces can create a sense of comfort and familiarity, tapping into our evolutionary preference for environments that offer safety and resources. This subconscious sense of well-being can make shoppers more receptive to products and more likely to enjoy their time in the store. Moreover, the visual complexity of natural forms and patterns can provide a type of 'soft fascination' that captures attention without being overwhelming, allowing customers to focus on products while still feeling engaged with their surroundings.
Preserved Nature: A Sustainable Solution for Retail Biophilia
While living plants have traditionally been used to bring nature into retail spaces, preserved nature elements offer a more sustainable and practical alternative that doesn't compromise on benefits while not requiring any maintenance. Preserved moss walls, for instance, provide the same visual and psychological benefits as living plants without the need for watering, sunlight, or regular maintenance – a crucial consideration in the demanding retail environment.
These preserved nature installations serve multiple purposes in enhancing the retail experience. They act as natural sound absorbers, creating a more pleasant acoustic environment that can encourage longer browsing times. The varied textures and patterns of preserved foliage provide visual interest that can guide customers through the space and create memorable brand touchpoints through wayfinding means. Perhaps most importantly, they offer a constant, unchanging connection to nature that can be particularly beneficial in windowless or urban retail locations.
While the provider of the living plants would not change the outcomes of making the place in line with Biophilia and Biophilic Design principles, the same sentiment is not true for preserved gardens and moss walls. Not all preserved gardens and moss walls are crafted equal. There is a big difference from longevity, to cost of ownership, to aesthetics, to sustainability, to transparency and finally the materiality of Moss Walls and Preserved Gardens to be used in retail environments, and for any indoor environment.
Garden on the Wall® stands apart from all other moss wall, preserved garden, and green wall providers in the US market through its unmatched longevity, unparallelled expertise, unequaled third-party verified credentials - including HPD disclosures down to 100ppm, compliance with CDPH VOC standards, Red List Free status, 100% bio-based content certification, and Class A flame spread ratings - and second to none aesthetics with 460 plus award winning projects.
These accomplishments, compliance and certifications speak to the brand’s leadership in product safety, sustainability, and transparency -qualities increasingly valued by both retailers, interior designers who cater to the field and their customers.
Creating Immersive Brand Experiences
Biophilic design elements, particularly preserved nature installations, offer unique opportunities for creating immersive brand experiences. A luxury skincare brand, for example, might use a preserved moss wall as a backdrop for their natural ingredient story, creating a tangible connection between their products and the natural world. An outdoor gear retailer could use preserved foliage to create mini-environments that showcase their products in a nature-like setting, enhancing the perceived value and appropriateness of their offerings.
These nature-inspired elements can also be used to create distinct zones within a store, guiding customers through different product categories or brand stories. A preserved garden canopy, for instance, could mark the transition to a new department or product line, creating a sense of discovery and exploration that enhances the overall shopping experience.
With an award-winning aesthetic and refined craftsmanship, Garden on the Wall® installations often become focal points of retail storytelling -anchoring product narratives with sensory-rich, natural experiences that align seamlessly with brand identities.
Biophilic Design for Stress Reduction in Retail
Shopping, particularly in busy urban environments, can be a stressful experience for many consumers. Biophilic design elements can play a crucial role in mitigating this stress, creating more enjoyable and potentially longer-lasting shopping experiences. Preserved nature installations can create pockets of calm within the retail environment, offering moments of respite that can refresh and re-energize shoppers.
For example, a preserved moss wall in a fitting room area (but not inside the fitting rooms as it could cause damage due to the unmonitored nature of these rooms) can create a more relaxing environment for trying on clothes, potentially increasing sales by making the process more enjoyable. Similarly, nature-inspired elements in queue areas can make waiting times feel shorter and less stressful, improving overall customer satisfaction.
Enhancing Product Perception through Nature
The presence of natural elements in retail spaces can also influence how products are perceived. Research has shown that products displayed in proximity to natural elements are often perceived as fresher, healthier, or of higher quality. This effect can be particularly powerful for brands focusing on sustainability, wellness, or natural ingredients.
Preserved nature installations can be strategically placed to enhance specific product displays. A beauty brand might showcase its natural skincare line against a backdrop of preserved flowers and foliage, creating a visual link between the products and their natural origins. A food retailer could use preserved herb walls to enhance the perceived freshness and quality of their produce section.
Seasonal Adaptability and Brand Storytelling
One of the unique advantages of preserved nature elements in retail design is their adaptability. Unlike living plants that are subject to seasonal changes, preserved nature installations can be easily modified to reflect different seasons, collections, or brand stories. This flexibility allows retailers to continually refresh their spaces and create new, engaging experiences for repeat customers.
For instance, a fashion retailer could adapt their preserved nature installations to reflect the colors and themes of their seasonal collections, creating a cohesive and immersive brand experience. A homeware store could use different preserved foliage arrangements to showcase how their products can be styled across different seasons, providing inspiration and increasing cross-category sales.
Conclusion: Nurturing Retail Success through Nature
As the retail landscape continues to evolve, biophilic design stands out as a powerful tool for creating engaging, memorable, and effective shopping environments. By incorporating preserved nature elements like moss walls and gardens, retailers can create spaces that not only look beautiful but actively contribute to the well-being and satisfaction of their customers.
This approach to retail design goes beyond aesthetics; it's an investment in customer experience and brand perception. By creating environments that resonate with our innate connection to nature, retailers can foster spaces that are not just more pleasant to shop in, but that also encourage longer visits, higher engagement, and ultimately, increased sales.
Garden on the Wall® leads this shift with proven longevity - preserved gardens and moss walls that retain their aesthetic and sensory quality for 10–12 years, with exclusive rejuvenation services extending the lifecycle to 20+ years. Due to the longevity of their gardens and thus the lowest total cost of ownership in the category, and surely with their proven materiality, health, and well-being credentials, Garden on the Wall® is a strategic and forward-thinking choice for biophilic retail design.
Retailers aren't simply just designing stores anymore - they're cultivating environments where both people and brands can flourish naturally, and this is where Biophilic Design offers them an extremely useful tool.
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